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$49.00

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HOW MUCH?

Shipping of e-bikes: US$150.00
Shipping of bicycle accessories: US$14.99

We partner with Bikeflights to provide the best shipping options available for the lower 48 states. If you're in Alaska or Hawaii, please contact us for shipping quotes at customercare@econicone.com

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WHEN?

Please allow for up to 2 business days to prepare the order and to ship the product if in stock. If special order, we will contact you with estimated arrival date based on production times.

Once your order has been shipped, you will recieve a tracking number from Bikeflights with information

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* If there are extraordinary circumstances out of our control, delivery time may be longer. In such cases we will contact you for more information.

* For Next Day Shipment products:
Orders completed by 12 p.m. US Eastern time will be shipped the next business day. Orders completed after 12 p.m. Eastern time will be shipped the business day after that.

WHERE?

Your bike will arrive at your doorstep or you can take it from a partner shop near you.

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SHIPPING INSURANCE

Your bike is insured against damage during shipping. Note that the insurance is only valid if you follow the steps below.

Upon delivery

Upon delivery

- If everything is OK, accept the package and sign the receipt.
- If you find any damage, immediately inform the courier.  

In case of damage

  1. Follow the instructions of the courier and fill the respective forms they provide in order to claim the damage.
  2. Take photos of the damage and email them at customercare@econicone.com including a short description.

FROM THE BOX TO THE STREET IN MINUTES

Your Econic One arrives well adjusted, tested by our mechanics and easy to assemble. Putting your bike together shouldn't worry you as you'll be on the road in no time. On average, it takes 30 minutes to assemble a new bike.

When you go to the product page of each model you will see the time it is expected to be shipped, i.e "Expected to ship within 1 week". This means that your parcel will be prepared and prepared for shipping in 1 week from the day of purchase. If the model you choose is in stock you will see a "Next day shipment" status which means that your parcel will be transferred to the courier in 1 business day after the purchase. After your order is given for shipping you will receive a tracking number.

Online sales tax is determined by state of purchase -

The dimensions of the box are 175cm х23cm х 82cm (70in x 10in x 33in). The weight depends on the model and accessories you have chosen. Normally the package is around 30kg/66 lbs.

Yes! Note that batteries are considered dangerous cargo. We can ship them ground through approved carriers -

Yes, you can order any available accessories on our shop page HERE. The shipping cost for the accessories starts at $14.99 depending on product and shipping options.

You can check our FAQ page for other questions HERE. If you don't find the information you need, don't hesitate to contact us via the live chat in our website during business hours or by writing an email to customercare@econocione.com.

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